The Administrator monitors and reviews compliance under the Code to ensure that Signatories continue to operate professionally and comply with Code obligations.
The Australian Carbon Industry Code of Conduct (ACI Code) Administrator protects the integrity of the market and consumers through three actions:
- Conducting and reviewing compliance self-audits of Code Signatories to assess compliance with Code standards.
- monitoring
- Investigating complaints and alleged breaches against Signatories and sanctioning those found in breach.
- Working with the Independent Code Review Panel to investigate complaints and alleged breaches.
The Administrator of the ACI Code will add information to this page over time, in accordance with the Code’s requirement for the Administrator to publish information on certain compliance activities.
All Signatories have committed to complying with the Code of Conduct. All potential breaches of the Code are investigated, and action may be taken if a Signatory fails to meet their obligations.
Further information about the complaints procedure can be found in the Code Administrator’s complaints handling and breaches procedure here.
The following information is a summary of known breaches of the Code, actions that have been taken, and sanctions that have been enforced. Data that is more detailed can be found in the Annual Compliance reports.
Compliance for financial year 2023-2024
Key highlights from FY24:
- Compliance Rates: 87% of signatories were fully compliant in FY24, up from 85% in FY23. This increase reflects the Administrator’s proactive engagement with Signatories, particularly new members.
- Non-compliance rates: 4 Signatories were recorded as materially non-compliant but have committed to rectifying the issues by the Administrator’s deadlines. The primary noncompliance issues identified were internal record-keeping, failure to respond to requests for additional information within the given timeframe and late submission of compliance reports.
- Complaints and Reporting: An increase in both self-reported issues and consumer complaints since the Code’s operational stage began. Further details on complaints below.
- Project Coverage: 65% of land-based ACCU projects registered since 2018 are covered by the Code.
- Stakeholder Engagement: Over 2,200 stakeholders, signatories, and consumers were reached.
- Signatory Growth: A 28% increase in signatories since FY23
- Voluntary Carbon Market Engagement: 27% of signatories are involved in the Voluntary Carbon Market.
Reports
The following reports are the Code compliance activities.
- Code Administrator’s Annual Report 2024
- Code Administrator’s Annual Report 2023
- Code Administrator’s Annual Report 2022
- Code Administrator’s Annual Report 2021
- Code Administrator’s Annual Report 2020
- Code Administrator’s Annual Report 2019
Current Signatories
Breakdown of Signatories Categories
Signatory Applications
The yearly financial number of new signatories who have been onboarded, are in the process of onboarding or have been rejected since the Code became operational.
*This data is current as at 20 January 2025.
Withdrawal
Number of Signatories who have withdrawn from the Code or have paused their Signatory status.
Name of entities that have withdrawn from the Code
Company |
Date of withdraw |
| Alterra Ltd | Financial year 2020-21 |
| Carbon Conscious Investments | Financial year 2020-21 |
| Evolve Environmental | Financial year 2021-22 |
| Carbon Offsets Australia | Financial year 2021-22 |
| Ellis Richmond Pty Ltd | Financial year 2022-23 |
| Frontier Carbon Pty Ltd | Financial year 2022-23 |
| Natural Carbon Pty Ltd | Financial year 2022-23 |
| Ternes Agricultural Consulting Pty Ltd | Financial year 2023-24 |
| Wealthcheck Funds Management Limited (Bondi Agri) | Financial year 2023-24 |
| Biologic Carbon PTY LTD | Financial year 2023-24 |
| Climate Revive | Financial year 2023-24 |
| DECARBONOLOGY PTY LTD | Financial year 2023-24 |
| Market Advisory Group (MAG) | Financial year 2023-24 |
| Argyle Foods Group Pty Ltd | On hold |
Complaints
Complaints received by the Administrator and finalised by 20 January 2025.
Breakdown of complaints received from July 2023 to July 2024
Breaches
All Code Signatories have committed to complying with the ACI Code. We are currently investigating breaches to the Code and action may be taken if it is found that a Signatory has failed to meet their obligations.
Further information about the complaint’s procedures can be found here.
There are no current breaches of the Code.
Suspensions
Companies identified in the below table have been suspended from being a Signatory to the Code, by the Code Administrator or the Code Review Panel. They have no rights to use the Code brand or describe themselves as a Signatory to the Code during the specified period of suspension.
There are no current suspensions from the Code.
Removals
Companies identified in the below table have been removed from being a Signatory to the Code, by the Code Administrator or the Code Review Panel. They have no rights to use the Code brand or describe themselves as a Signatory to the Code.
| Company | Removal Reason | Date of removal |
| Carbon Offsets Australia |
Code Administration actions not completed within reasonable time frame |
13/10/2021 |