Breaches of the Code by Signatories, enforcement of compliance action, and Code Review Panel appeals processes are treated seriously by the Administrator, which undertakes its decision-making in a fair, transparent and evidence-based manner.
If a Signatory suspects that they may be in breach of the Code, they must report this to the Code Administrator. Suspected breaches may also be brought to the attention of the Administrator through the Client Complaint Form or through the Administrator’s own compliance investigations and annual reporting reviews.
